Privacy Policy
Last updated: 22 May 2025
TaskAnna is a service owned and operated by EuroAFF s.a.r.l. ("TaskAnna," "we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.
1. Who are we
EuroAFF s.a.r.l. / TaskAnnaCentre d'affaires EXTIMUS21 Rue du Puits Romain, 8070 Bertrange, LuxembourgEmail: support@taskanna.app
TaskAnna acts as the data controller for the personal data collected through our mobile apps, web dashboard, browser extensions, and APIs, and any related services (collectively, the “Service”).
2. Scope
This Policy applies to anyone who installs, registers for, accesses, or uses the Service. By doing so, you agree to the practices described below. If you do not agree, please do not use the Service.
3. Information we collect
Category
Examples
Purpose
Account Data
Name, email address, password (hashed), language, time zone
To create and manage your account, authenticate you, and personalise the Service.
Calendar & Event Data
Event titles, times, participants, and meeting links
To schedule meetings, avoid conflicts, and show your agenda.
Voice & Audio Data
Voice recordings, real‑time transcriptions
To convert speech to text, generate summaries, and create action items. Recordings are deleted once processed, unless you opt to store them.
Productivity Content
To‑do items, notes, attachments
To provide the requested service features (notes, summaries, reminders).
Usage & Device Data
IP address, device ID, crash logs, feature usage
To improve performance, secure the Service, and develop new features.
Payment Data
Subscription tier, last 4 digits of card, transaction ID (handled by our payment processor)
To process payments, manage billing, and detect fraud. Sensitive payment details are processed only by PCI‑compliant providers.
Cookies & Similar Tech
Session cookies, analytics tags
To remember preferences, maintain sessions, and analyse how users interact with the Service.
4. How & why we use your information
We process personal data under the following legal bases (GDPR Articles 6 (1)(a)-(f)):
Performance of a contract – to provide and maintain the Service you requested.
Consent – for optional features such as marketing emails or storing voice recordings.
Legitimate interests – to improve the Service, prevent abuse, and send product updates.
Legal obligation – to comply with tax, accounting, and regulatory requirements.
5. Sharing & disclosure
We never sell personal data. We share it only with:
- Service providers (e.g., cloud hosting, speech‑to‑text engines, email delivery, payment processors) who process data strictly on our instructions and under confidentiality agreements.
- Integrations you enable (e.g., Google Calendar, Microsoft Outlook). Data shared depends on the permissions you grant.
- Professional advisers (lawyers, accountants) and public authorities were legally required to protect our rights.
- Business transfers in connection with a merger, acquisition, or sale of assets (you will be notified before personal data is transferred and becomes subject to a different privacy policy).
6. International transfers
TaskAnna operates globally. Where we transfer personal data outside the European Economic Area, we rely on EU Commission adequacy decisions or Standard Contractual Clauses and implement additional safeguards as needed.
7. Data retention
Account data is retained for as long as you maintain an account, plus 30 days, after which we securely delete or anonymise it.
Voice recordings are retained only until transcription and quality checks are complete (typically <30 minutes), unless you opt to save them.
Calendar and note data follow your deletion actions; deleted items are purged from backups within 30 days.
Legal/financial records are kept for up to 10 years as required by Luxembourg law.
8. Security measures
We use encryption in transit (TLS 1.2+) and at rest (AES‑256), role‑based access controls, periodic security audits, and industry best practices to protect personal data. No system is 100 % secure, so we encourage you to use a strong, unique password and enable multi‑factor authentication when available.
9. Your rights (GDPR)
You have the right to:
Access a copy of your personal data.
Rectify inaccurate or incomplete data.
Erase data (“right to be forgotten”).
Restrict or object to processing.
Port data to another service.
Withdraw consent at any time (without affecting prior lawful processing).
To exercise these rights, contact us at support@taskanna.app. We will respond within 30 days. You also have the right to complain to the Commission nationale pour la protection des données (CNPD) in Luxembourg or your local supervisory authority.
10. Children’s privacy
TaskAnna is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Cookies & analytics
We use first‑party cookies for session management and third‑party analytics (e.g., Plausible or Google Analytics) to understand product usage. You can adjust your browser settings to block cookies, but some features may not work correctly.
12. Marketing communications
If you opt in, we may send product updates and offers. You can unsubscribe at any time via the link in the email or your account settings.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in laws or our practices. If changes are material, we will notify you via email or an in‑app message. Continued use of the Service after such changes constitutes acceptance.
14. Contact us
For privacy questions or requests, please contact:EuroAFF s.a.r.l. / TaskAnna21 Rue du Puits Romain, 8070 Bertrange, LuxembourgEmail: support@taskanna.app
