Terms of Service

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Last updated: 26 June 2025

Our use of information received from Google APIs complies with the Google Workspace API User Data Policy (https://developers.google.com/workspace/workspace-api-user-data-developer-policy), including the Limited Use requirements (https://developers.google.com/workspace/workspace-api-user-data-developer-policy#limited-use). We do not use, transfer, or sell user data for machine learning or any unrelated purposes. All data usage is limited to providing user-facing features.

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1. General Provisions

These Terms and Conditions ("Terms") govern your access to and use of the website (the "Site") and the TaskAnna mobile application (together, the "Service").

The purpose of the Service is to give Consumers access to the TaskAnna Application, which uses Artificial-Intelligence technologies to capture voice or text commands, analyse the content, and convert it into calendar events, tasks, and concise AI-generated notes (“Outputs”).

The Service may assist Consumers in organising their schedules, managing tasks, and producing meeting notes to optimise time management or other activities defined by the Consumer.

All Outputs are purely informational and advisory in nature. They are not mandatory instructions, and implementation is at the Consumer’s discretion. The Consumer independently evaluates the suitability of any Output and assumes all risks associated with its use.

The Service is not a financial institution, does not manage Consumer funds, and does not provide professional consulting in finance, accounting, investment, law, medicine, or any regulated domain. It does not process transactions or perform financial monitoring. Consumers should consult qualified professionals before making decisions based on any Output.

This Agreement governs the relationship between Consumers and the owner of the Service, EuroAFF s.à r.l., registration code B280385, 21 Rue du Puits Romain, 8070 Bertrange, Luxembourg (hereinafter “Company,” “TaskAnna,” “we,” or “us”).

You acknowledge that this Agreement is concluded solely between You and EuroAFF s.à r.l., and not with the platform from which You obtained the Application (e.g., Apple App Store or Google Play). The platform is not responsible for the Application or its content. Your use of the Application must also comply with the platform’s Terms of Use.

Please read this Agreement carefully before using the Service. By accepting its terms, you confirm your agreement to comply with all rules outlined herein.

Your interaction with the Service is further governed by our Privacy Policy, which details how we collect, store, and process your data.

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1.1 Acceptance of the Terms

This Agreement is deemed accepted when you click the “Accept” button (or similar confirmation) during your use of the Service. Clicking “Accept” confirms that you have fully reviewed, understood, and agree to comply with these Terms.

If you do not agree with any part of this Agreement, you are not authorised to use the Service, register an Account, or access its functionality.

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1.2 Right to Use

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The Service may be used only by individuals who have the legal capacity to enter binding agreements in their jurisdiction and who have reached the minimum legal age required (at least 16 years old, or higher if local law so requires).

By using the Service, you confirm that:

  1. You meet the minimum legal age.

  2. Your use of the Service complies with all applicable laws in your jurisdiction.

  3. You act on your own behalf or are duly authorised to represent the organisation on whose behalf you use the Service.

The Company reserves the right to deny access if it determines that a Consumer does not meet the above requirements or for any other reason permitted in these Terms.

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2. Definitions

Application – the TaskAnna mobile application for iOS and Android that provides access to the Service’s functionality.
Consumer / you – any individual who interacts with the Service, whether or not an Account is created.
Consumer Data – information uploaded by the Consumer or granted via third-party integrations for processing, analysis, or storage (e.g., voice recordings, calendar data, task lists).
Company / we – EuroAFF s.à r.l., owner of all intellectual-property rights related to the Service.
Account – a personalised profile enabling identification and access to the Service’s features.
Events / Tasks / Notes – calendar entries, to-do items, and AI-generated summaries created by the Service.
Artificial Intelligence (AI) – the algorithms and models integrated into the Service that transform Consumer Data into Events, Tasks, and Notes.
Package – a predefined set of features available under a Subscription.

Subscription – a recurring or one-time payment arrangement granting access to a Package for a specified term.
Platform – an online marketplace (e.g., Apple App Store, Google Play) distributing the Application and processing subscription payments.
Third-party service – an external system (e.g., Google Calendar, Microsoft 365, Zoom) integrated to enhance functionality.

3. Registration and Account

To access all features of the Service, you must create an Account in the Application or on the Site. Registration personalises TaskAnna for you, including tailoring scheduling preferences and note‑taking defaults.

During registration, you must provide accurate, complete, and up‑to‑date information (e.g., email address and password) and confirm agreement to these Terms. You are responsible for safeguarding your credentials and must notify us immediately at support@taskanna.app if you suspect unauthorised access.

All actions taken through your Account are presumed to be yours. TaskAnna is not liable for losses arising from your failure to maintain confidentiality. You must promptly update registration details if they become inaccurate or obsolete; failure to do so may result in suspension.

3.1.Legal Compliance

To register an Account and use the Service, you must confirm compliance with applicable legal restrictions. By completing the registration process, you represent and warrant that:

You are not a resident of, located in, or otherwise accessing the Service from a country that is:

  • subject to an embargo imposed by the United States Government, the European Union, or any other applicable jurisdiction; or
  • designated as a terrorist‑supporting country by the United States Government or subject to equivalent sanctions under EU law.

You are not identified as a restricted or prohibited party on any sanctions or trade‑control list, including but not limited to:

  • the U.S. Department of the Treasury’s Specially Designated Nationals (SDN) List;
  • the U.S. Department of Commerce Entity List;
  • the European Union Consolidated Sanctions List; or
  • any similar list maintained by a competent regulatory authority in an applicable jurisdiction.

If at any time we determine that you do not meet these legal‑compliance requirements, we may suspend or terminate your Account and restrict access to the Service without notice.

4. Provision of Services

The Company provides access after you accept these Terms. Basic features may be free; enhanced features require an active Subscription Package.

We may add, modify, or remove features or temporarily restrict access to maintain, update, or improve the Service. We aim for high availability but do not guarantee uninterrupted operation.

4.1 Third‑Party Services

The Service may exchange data with Third‑party services (e.g., Google Workspace, Microsoft 365, Zoom) you authorise. Such interactions follow our Privacy Policy and share only data necessary to deliver the requested functionality.

Interaction with Third‑party services is at your own risk. TaskAnna is not a party to any agreement between you and a Third‑party service and is not liable for their performance.

4.2 AI & Google API Compliance

TaskAnna uses OpenAI, Google Cloud Speech, and similar providers. Any raw or derived user data obtained from Google APIs is processed in compliance with the Google API Services User Data Policy, including the Limited Use requirements for Workspace APIs and Google Photos APIs. We do not use such data to build profiles or serve ads.

5. Rights and Obligations

Consumer Rights

  • Use the features of the Service according to its intended purpose and the terms of this Agreement.
  • Analyse and organise schedules via Events, Tasks, and Notes.
  • Receive technical support in case of issues with accessing the Service.
  • Submit requests for the deletion of their data, limitation of its processing, or cessation of using the Service.

Consumer Obligations

  • Not use the Service for illegal activities or actions that infringe upon the rights of third parties.
  • Provide accurate, current, and reliable information when using the Service and update it promptly in the event of changes.
  • Comply with the provisions of this Agreement, the Privacy Notice, and the applicable laws of their jurisdiction.
  • Comply with all terms of use of the Platform and other third-party services integrated into the Application.
  • Notify the Company about any suspicions or instances of unauthorized use of their Account.

Company Rights

  • Temporarily or permanently restrict access to the Service if the Consumer violates the terms of this Agreement or applicable laws.
  • Use anonymized information and generalized approaches of Consumers to improve the functionality of the Service, develop new tools and algorithms, and enhance the effectiveness of the Application.
  • Modify, improve, or temporarily suspend certain features of the Service to optimize its performance.
  • Store and process Consumer data within the limits specified by the Privacy Notice.

Company Obligations

  • Provide access to the Service in accordance with the terms of this Agreement.
  • Process personal data of Consumers exclusively within the limits specified by the Privacy Notice and in compliance with applicable laws.
  • Not transfer Consumer data related to resource management optimization to third parties, except for cases where anonymized data is shared for the purpose of improving the functionality of the Service, creating analytics, testing algorithms, or conducting research.
  • Notify Consumers of significant changes to the functionality of the Service if such changes may impact their rights or obligations.
  • In the event of technical failures or restrictions on access to the Service, take all reasonable steps to resolve the issues as quickly as possible.
  • Independently review and resolve any claims from Consumers or third parties related to the Application.

6. Paid Services

‍The Company provides Consumers with the option to purchase a Subscription that grants access to a selected Package with extended functionality of the Service. Subscriptions are processed through Platforms in accordance with their rules and procedures. The Subscription terms, including its duration, cost, and list of features, are provided to the Consumer before confirming the subscription. Purchasing a Subscription signifies the Consumer’s full acceptance of the terms of this Agreement and the rules of the relevant Platform.

All payments for Subscriptions are processed through the payment systems of the Platforms. The Company does not store or process personal data. The Subscription cost is determined at the time of purchase based on the tariffs indicated by the Platform. Additional payment-related fees are the responsibility of the Consumer, unless otherwise specified by the Platform’s terms.

Refunds for Subscriptions are governed by the policies of the relevant Platforms. The Consumer must contact the Platform to resolve refund-related issues. The Company does not provide refunds without prior agreement with the Platform through which the payment was made.

The Company reserves the right to change the terms of the Packages, including their cost, duration, and functionality, for the purpose of improving the Service or adapting to market conditions. Consumers will be notified of such changes in advance via the Application or other available communication channels. In the event of disagreement with the new terms, the Consumer has the right to cancel their Subscription, thereby terminating access to the Package, before the start of the new paid period.

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The Consumer can cancel the Subscription through the settings of their Account on the relevant Platform. The cancellation becomes effective after the current paid period ends, unless otherwise specified by the Platform’s rules. The Company is not responsible for any technical or organizational errors of the Platform that may affect the cancellation of the Subscription.

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Subscription Packages

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To provide flexibility, the Company offers various Packages, each with different levels of access to the Service’s functionality. Consumers can obtain a Subscription to their chosen Package, with details on available features provided within the Application interface before completing the Subscription.

The available Packages may include:

  • Free Package – Free for 21 days. Full access to every feature: voice commands, unlimited events, tasks, and notes.
  • Premium Package – Full access to all features of the Service, Unlimited Outputs, integrations with Google, and priority in‑app support.

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After the 21‑day Free Trial ends, access automatically shifts to the Standard Monthly plan unless you cancel beforehand in your Platform settings.

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Renewal & Cancellation

Subscriptions auto‑renew until cancelled in Platform settings.  Cancellation stops the next billing period; benefits remain until the end of the current cycle.  Refunds follow Platform policies.

7. Limitation of Liability & Disclaimers

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All Outputs are informational.  TaskAnna provides no warranty regarding accuracy, completeness, or suitability.  The Service is offered “as is” without warranties of any kind, express or implied.

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THE COMPANY DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR CURRENTNESS OF THE PROVIDED DATA AND RECOMMENDATIONS AND IS NOT RESPONSIBLE FOR THEIR USE IN ANY PERSONAL, PROFESSIONAL, OR COMMERCIAL PURPOSES.

Limitation of the Company's Liability

‍To the extent permitted by applicable law, the Company shall not be liable for any direct or indirect damages arising from the use or inability to use the Service.

‍The Service is provided "as is," meaning that the Company does not guarantee uninterrupted or error-free operation of the Service, nor does it guarantee that the Service will meet the Consumer's expectations or specific requirements. Technical failures, delays, or other difficulties arising due to third-party actions or factors beyond the Company's control shall not be grounds for claims.

The Company does not guarantee that the Service complies with legal or regulatory requirements in each individual jurisdiction.

The Company reserves the right to temporarily suspend the operation of the Service for technical maintenance, updates, or other measures necessary to ensure proper functioning. Such measures may be carried out without prior notice to the Consumers.

The Company’s maximum liability in any case shall be limited to the amount paid by the Consumer for access to the Service during the 6 months preceding the submission of the claim. In cases where no payments were made, the Company shall not bear any financial liability.

Limitation of Liability for Third-Party Services

The Company does not guarantee: 

  • Uninterrupted operation of Third-party services.
  • That their services will meet the Consumer's expectations or comply with applicable legal requirements.
  • The confidentiality or security of data if it is transmitted to Third-party services directly by the Consumer.

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The Company shall not be liable for:

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  • Any damages or harm caused by the use of Third-party services.
  • The accuracy, completeness, or timeliness of information provided by Third-party services.
  • Delays, failures, or technical issues arising in the operation of Third-party services.

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Limitation of Warranties and Platform Liability

In the event that the Application fails to conform to any applicable warranty, the Consumer may contact the Platform to request a refund of the purchase price. However, to the maximum extent permitted by applicable law, the Platform shall have no further warranty obligations with respect to the Application.

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In all other cases, any claims, losses, liabilities, damages, costs, or expenses arising from the Application’s failure to conform to any warranty shall be the sole responsibility of the Company, as defined in this Agreement. The Company’s liability shall be limited to the extent permitted by applicable law and subject to the limitations and disclaimers set forth herein.

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 8. Intellectual Property 

All rights to the software, algorithms, design, logos, graphic elements, functionality of the Application and the Site, as well as any other intellectual property objects created or used within the operation of the Service, belong exclusively to the Company EuroAFF.com S.à.r.l. or its licensors.

The use of the Service does not grant the Consumer any rights to the intellectual property of the Company, except for the limited right to use the functionality of the Service in accordance with the terms of this Agreement.

Scope of License

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The license granted to the Consumer for the Application is a non-transferable, limited license to use the Application solely on devices that support the Platform and are owned or controlled by the Consumer. The Consumer may only use the Application in accordance with the Usage Rules set forth in the Platform’s Terms of Use.

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This license does not allow the Consumer to distribute, rent, lease, lend, sell, or sublicense the Application. However, the Application may be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing programs, where applicable.

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Consumer Data

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The Consumer guarantees that the Consumer Data uploaded or provided through the Service does not infringe on the intellectual property, privacy, or other rights of third parties and that it has been obtained in a manner compliant with applicable law.

By uploading Consumer Data to the Service, the Consumer grants the Company an irrevocable, perpetual, transferable, non-exclusive, royalty-free, territorially unlimited license to use this data for processing, analysis, improvement of the Service, development of new features, as well as for marketing and research purposes, within the limits permitted by law.

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Use of the Service

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The Consumer is prohibited from copying, modifying, adapting, distributing, publishing, creating derivative works, or otherwise using the software, design, algorithms, or any other intellectual property of the Service without the prior written consent of the Company.

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It is prohibited to remove, hide, or alter any copyright notices, trademarks, or other legal markings placed in the Application or Site.

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Liability for Violations

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In the event of a violation of the Company's intellectual property rights, including the unauthorized use of Consumer Data or Recommendations, the Company reserves the right to take measures, including:

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  • Limiting the Consumer's access to the Service.
  • Filing claims or lawsuits against the relevant parties.

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The Consumer is obligated to promptly inform the Company of any intellectual property rights violations that come to their attention.

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Liability for Third-Party Intellectual Property Rights Infringement

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In the event of any third-party claim that the Application or its use infringes upon that third party’s intellectual property rights, the sole responsibility for investigating, defending, settling, and fulfilling any obligations arising from such a claim shall rest with the Company, not the Platform.

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The Company shall independently undertake all necessary actions to protect its rights and interests, resolve potential disputes, and comply with any judicial or pre-judicial decisions issued in connection with such claims.

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The Platform shall bear no liability for any claims, demands, damages, obligations, expenses, or losses arising from potential or actual intellectual property rights infringements resulting from the use of the Application.

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9. Prohibited Actions

The Consumer is prohibited from engaging in any activities that violate the terms of this Agreement, the applicable laws of the jurisdiction in which the application is used, or generally accepted ethical norms during the use of the Service.

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Any violation of this section may result in the restriction of access to the Service, the deletion of the Consumer's Account, as well as the initiation of legal proceedings by the relevant authorities.

Using the Service for any unlawful purposes, including but not limited to:

  • Distributing harmful software, viruses, or other technologies that could damage the Service, its consumers, or third parties.
  • Engaging in fraudulent activities or misleading other Consumers.
  • Using the Service for money laundering, terrorist financing, or other illegal financial transactions.

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Unauthorized access or attempts to access:

  • Accounts of other Consumers.
  • Features not intended for use by Consumers.
  • Any servers, databases, or internal systems belonging to the Company.

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Using the Service for the distribution of:

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  • Spam, unwanted advertisements, or messages.
  • False, offensive, or discriminatory information.
  • Content that violates intellectual property rights or the privacy of third parties.

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Attempts to:

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  • Decompile, reverse-engineer, or any other attempt to obtain the source code of the Application.
  • Modify, copy, or create derivative works based on the Service or its components.
  • Interfere with the operation of the Service, including by overloading servers or using automated tools to access the functionality.

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Actions to Protect the Service

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In the event of violations of the terms of this section, the Company reserves the right to take immediate measures to protect the Service and other Consumers. This may include restricting or suspending access to the Service, deleting the Consumer’s Account, as well as reporting the illegal actions to the competent authorities.

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10. Termination of Access and Account Deletion

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Grounds for Termination of Access

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The Company has the right to unilaterally terminate the Consumer's access to the Service or delete their Account in the event of a breach of the terms of this Agreement, use of the Service for unlawful purposes, or actions that harm the Company, other Consumes, or third parties. In cases where a threat to the security of the Service or the Consumer's data is detected, the Company may immediately terminate access without prior notice.

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10. Account Deletion by the Consumer

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The Consumer has the right to delete their Account at any time through the corresponding feature in the Application.

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Deleting the Account results in the termination of access to all features of the Service, including active Subscriptions.

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The account deletion procedure includes:

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  1. Submitting a request through the Application’s functionality.
  2. Reviewing the explanation of the consequences of account deletion, including:
  • Permanent deletion of personal data after 30 days.
  • Deactivation of the account during the grace period.
  • The ability to cancel the deletion request within the 30-day grace period by logging into the account.
  1. Confirming the request via email.
  2. Immediate deactivation of the account after confirmation, making it inaccessible to the Consumer and hidden from other users (if applicable).

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Grace Period

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After the confirmation of the request, the account will be deactivated for 30 calendar days (grace period). During the grace period, the Consumer has the right to cancel the deletion request by logging into their Account and confirming the cancellation. If the request is canceled, the Account will be fully restored, including all features and data.

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Consequences of Account Deletion

If the deletion request is not canceled during the grace period, the Account and associated personal data of the Consumer will be permanently deleted from the system. Data that can be anonymized will remain in the system for statistical or analytical purposes to improve the functionality of the Service. After the deletion process is complete, the Company will send the Consumer a confirmation of the successful deletion of the Account and data.

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11. Other Terms

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Third-Party Beneficiary

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The Consumer acknowledges and agrees that the Platform, along with its subsidiaries, is a third-party beneficiary of this Agreement. Upon the Consumer’s acceptance of the terms and conditions herein, the Platform shall have the right (and shall be deemed to have accepted the right) to enforce this Agreement against the Consumer as a third-party beneficiary.

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Dispute Resolution

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All disputes arising between the Consumer and the Company shall be resolved through negotiations. In the event that a dispute cannot be resolved through negotiations, the parties have the right to refer the dispute to the judicial authorities in accordance with the laws of the Grand Duchy of Luxembourg, unless otherwise provided by this Agreement or applicable law.

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Amendments to the Agreement

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The Company reserves the right to make amendments to this Agreement unilaterally.

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All amendments to the Agreement will be published on the Website or within the Application interface, and may also be communicated to the Consumer via email or other available communication channels.

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Amendments take effect from the moment of their publication, unless otherwise specified in the Agreement. Continued use of the Service by the Consumer after amendments signifies full acceptance of the updated terms.

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Validity of Provisions

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If any provision of this Agreement is found to be invalid or unenforceable by a court, it will not affect the validity of the remaining provisions, which will remain in force and binding.

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Consumer Notifications

The Company has the right to send Consumers informational, promotional, or technical notifications related to the Service via email, SMS, or notifications within the Application. The Consumer has the right to withdraw consent of receiving promotional messages by adjusting their account settings or contacting customer support.

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12. CONTACT INFORMATION

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If You have any questions regarding this Agreement, please contact our customer support at the following email address: support@taskanna.app

We will make every effort to assist you as soon as possible. 

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